It is needless to say that employee monitoring is essential to every business. We simply cannot ignore the numerous benefits companies can enjoy by using employee monitoring solutions. Employee monitoring is the process by which employers can track their employees’ activities and monitor their tasks in the workplace.
No matter how big or small a business is, each one of them should use employee monitoring solutions. With the help of employee monitoring tools, employers can measure employee productivity, track their attendance, ensure security within the company, and also gather proof of the hours they have worked.
Employee monitoring tools can be deployed in the company-owned devices handed to the employees. They can be installed on their cell phones, computers, and even vehicles. For instance, an employer could consider deploying the best spy app for Android or iPhone on his employee’s cell phone.
Thanks to advanced technology, companies have the opportunity to monitor the entire employee activity as well as communication including emails, instant chats, text messages, internet and app usage, phone calls, location tracking, etc.
Companies do not shy away from using employee monitoring tools because it is not considered legal to spy on their employee’s activity. Most employees are informed about monitoring at the time of their joining.
Different types of employee monitoring systems exist in the workplace. Let us check out some most common forms of employee monitoring systems that you can consider implementing in your company.
Almost every business out there monitors their employees’ internet and app usage. This shows that implementing this employee monitoring system is essential to your business. By installing a reliable employee monitoring solution at the workplace, you can monitor the internet and app usage of your employees.
You can track which websites your employees have opened and which apps they have spent the most time on. If your employees are spending most of their time browsing websites and using social media apps, you can be certain that they are not focusing on their job.
However, there are some jobs that make this type of monitoring a bit problematic. Suppose you have hired a social media manager whose job is to spend the maximum amount of time on social media platforms, then that shouldn’t be a problem for you. But you can still have no idea whether or not your social media manager is being productive.
With an effective employee monitoring tool, you can tie your employee’s projects or tasks to their internet time. By doing this, you can have a better understanding of what someone’s doing on the internet. You can also block websites and apps that deem unsuitable for your employees to browse during working hours.
It would be surprising to learn that around 43% of businesses monitor their employees’ emails. Email monitoring is important because you can learn what sort of conversations your employees are having with others and to whom they are exchanging emails with.
Email monitoring can prevent your employees from exposing the company’s private data to the competitors or third-parties. Consequently, you can ensure security for your business and protect your company’s sensitive data from data leak.
Employers can also monitor employee text messages and instant chats exchanged over instant messaging apps such as WhatsApp, Facebook Messenger, Skype, etc. Monitoring conversations of your employees is essential because you can learn all about their communication with different people.
You can find out what sort of conversations they are having with their colleagues and outsiders. Moreover, you can instantly catch your employees if you find them sharing the company’s private information with others. A mobile spy app, which is another form of employee monitoring tool, can be installed on your employee’s cell phone to monitor all their communication.
You must have dialed a customer service number and heard the expression “This call may be recorded for quality assurance.” This expression means that the employer records and reviews all phone calls made and received by their employees during working hours.
If you have handed a company-owned smartphone to your device, you can install the monitoring tool on it and record all your employee phone calls. The monitoring tool will help you record all incoming and outgoing phone calls on your employee smartphone. That way you can learn everything about your employee communication including who they speak to and what sort of conversation they have with others.
Bear in mind that recording and monitoring employee phone calls should only be restricted during working hours. No employer should monitor their employee activity after working hours as that would lead to a breach of privacy.
Tracking employee location whether by smartphone, vehicle, or both is another common form of employee monitoring. In fact, this is considered as one of the most popular methods of employee monitoring.
Most of the companies track their employees (the ones who are always roaming and changing places for the sake of work). Companies install GPS monitoring apps on the employee vehicle and track all their movements.
They can also install the GPS tracking apps on their cell phone and monitor their whereabouts remotely. If an employee is visiting another city or country to attend a business meeting, the employer can keep track of his/her movements to see if they have reached the right place and not gone on a detour.
This is another type of employee monitoring system that is quite common in the workplace. A CCTV camera is installed in almost every room of the office to keep a check on the employee activity. The presence of video surveillance in the workplace will alert the employees and they would hesitate to engage in any other activity other than their work.
Almost all of the above employee monitoring systems are being used by employers all across the world. The employee monitoring systems ensure the company’s security, prevent data leakage, and enhance employee productivity and employee engagement. Further, it helps employers stay updated on employee performance and review their activity from time to time.